Connecting Businesses With Full-Service Scalable IT Solutions
About Us
St. Charles I.T. was founded in 1995 to offer comprehensive and scalable IT support, service, and solutions to businesses in the St. Charles and surrounding areas. St. Charles I.T. specializes in managed IT services that deliver top-tier, expert-level network management and support, while providing comprehensive security solutions that protect the confidential data and proprietary digital assets of all clients.
Comprehensive Managed IT Services Scaled for Every Business
St. Charles I.T. closes the IT infrastructural gap when businesses lack an internal support or help desk team. The company serves as an on-call support resource for businesses and clients.
Managed IT Services Checklist
Companies need a trusted IT partner to deliver the expertise, troubleshooting, and maintenance needed to keep their infrastructure running smoothly. St. Charles I.T. offers a wide-range of managed IT services:
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24/7 Remote Network Monitoring
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Server Management & Maintenance
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Patch & Backup Management
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Hard Drive Encryption
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Anti-virus, Anti-malware, Antispyware solutions
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Monthly System Updates
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Asset Management
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Warranty Management
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Monthly Business Discussions
Cybersecurity Services:
Digital Asset and Data Protection
Cyberattacks include internal and external threats. St. Charles I.T. manages data protection and cybersecurity for clients to safeguard their employee information, digital assets, and proprietary documents from unauthorized access. Cybersecurity solutions are different for every industry; we work with clients to create security solutions that shield from hackers, cybercriminals, and even internal digital maleficence. Criminals and hackers breach networks using a variety of stealthy tactics like ransomware, spyware, phishing schemes, trojan viruses, and more sophisticated DDOS attacks. St. Charles I.T. cybersecurity services include:
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Email Security
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DNS Management
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Compliance Documentation
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Content Filtering
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Phishing Protection
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DNS Filtering
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Hard Drive Encryption
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Ransomware Protection
Network Management Solutions
The most vital network security touchpoints for companies involve their internal firewall and their WiFi. If either of these becomes compromised, the business is open to cyberattack and remains vulnerable to asset theft, WiFi hacking, and much worse. If the firewall is breached, cybercriminals can take over the network, accessing documents, data, and financial information. Network management services are crucial to a healthy and secure infrastructure for companies without an internal IT team.
Firewall Management
St. Charles I.T. maintains and troubleshoots the company’s IT network firewall. Our team installs firewalls, monitors them for potential weak access points, and audits unauthorized breaches. Regular support ensures that the company’s firewall serves as a strong defense against cyber threats.
Wi-Fi Management
Company WiFi connects employees to cyberspace quickly and efficiently. WiFi connections also open the door to outside threats if the signal is not secure. St. Charles I.T. manages wifi connectivity, setting strict security measures to lock down the signal to any individual outside of the company.
St. Charles I.T. also serves as an on-call resource to clients when the WiFi signal goes awry. We troubleshoot weak signals or lagging connections and offer recommendations when it’s time to update routers or invest in newer equipment to better support the infrastructure (and the team).
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